Friday, April 13, 2007

Blizzard update

Turns out it was my internet connection that was broken. I called up speakeasy and they fixed it right away. That is why I'm their customer. When I call up and tell them I have a problem, they say, "you sure do, let me fix that for you". 9 minutes later we're off the phone and everything is running great. No escalation paths, just fixed problems.

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